Piedmont Columbus Regional - Midtown

710 Center St.
Columbus, GA 31901

Piedmont Columbus Regional - Northside

100 Frist Court
Columbus, GA 31909

Piedmont Columbus Regional Visitor Information - Midtown

Visitor Policy Guidelines (Updated July 23, 2020)

In light of COVID-19’s sustained community transmission of a serious infectious agent, visitation in inpatient areas and the Emergency Department is prohibited at this time.

We encourage you to use digital resources connect with your loved ones in the hospital and to assist them in their care. Below are free resources that are available to use.

Virtual Visiting Resources


  • No visitors will be allowed in the inpatient setting and Emergency Department. Exceptions will be made for the following circumstances.
    • Pediatrics patients under the age of 18 (1 visitor per patient per stay).
    • Labor and Delivery, NICU (1 visitor per patient per stay).
    • End of life care and other special situations (will be made on a case-by-case basis and must be approved by the Administrator-On-Duty).
  • One essential visitor is allowed in the outpatient setting where patients are not staying in the hospital overnight. The John B. Amos Cancer Center is also allowing one essential visitor per patient per visit.
  • Visitors who are ill or ages 12 and under are prohibited from entering.
  • People ages 70 and older are strongly discouraged from visiting.
  • All approved visitors need to follow the safety guidelines:
    • All visitors must pass the health/quarantine screen. Any visitor who does not pass the health screen will be required to leave the facility.
    • All visitors should follow respiratory hygiene and cough etiquette precautions.
    • All visitors must wear a face mask at all times.
    • All visitors should limit their movement within facility to decrease interaction with staff and the public.
    • Visitors with exposure to known or suspected COVID-19 patient should be advised to report any signs or symptoms of acute illness to their healthcare provider for a period of at least 14 days after the last known exposure to the sick patient.
  • Additional restrictions for Piedmont Healthcare (PHC) ambulatory visits:
    • Approved visitors may accompany the patient in the patient’s treatment room and must wear a face mask; however, they can not be present in the patient’s room during aerosol producing procedures.
    • All other visitors must remain in the car outside of the waiting area.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.

How may we help you? Whether you’re a patient or visiting a patient at our Midtown Campus, your comfort and needs are important to us.

Visiting Hours People Who Can Help Amenities (Dining, Gift Shop, Wi-Fi) Contacting Patients

Visiting Hours and Parking

Visitors are an important part of patient care and family and friends are encouraged to visit. Patient comfort and safety may require limited or suspended visitation at certain times.

Parking is available in guest parking areas directly across from the main entrance of the hospital on Center Street and at the 18th Street entrance.

Campus Map Floors 1-3 (Main Entrance) Floors 1-3 (18th St. Entrance) Floors 4-10

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People Who Can Help

It's our goal to make your visit as convenient, comfortable and pleasant as possible. People who can help are listed below.

Chaplains and Healing Places

Pastoral Care services are available for supporting patients and families in challenging times. A chapel service is held Monday through Friday at 10:05 a.m. in the Chapel, located on the lobby level at Midtown Campus. A chaplain is available to provide non-denominational pastoral care, support and counseling, and works closely with community religious leaders of all faiths to provide pastoral services. The chaplain can contact your minister or appointed spiritual leader or arrange a visit from a religious group of your choice.

Financial Services Assistance

We offer financial assistance to those who qualify. Call (706) 571-1672 for more information.

More about Assistance and How to Apply

Guest Relations

Guest Relations staff provides directories, wheelchair transportation, as well as information on the location of patients. We are here to answer any of your questions or concerns. Call our Guest Relations Department at (706) 494-4900. 

Lost and Found

To secure valuables in a locked safe, contact Security by dialing 0 on a hospital phone. The hospital is not liable for the loss or damage to money, jewelry, documents or other articles kept in patient rooms.

Overnight Accommodations

Our Midtown Campus provides a folding bed service for overnight visitors of patients in private rooms. (Visitors may not spend the night in semi-private rooms.) This service is free to all patients and is based on space availability. If your physician or charge nurse approves the stay, your nurse will secure the bed for you. Fresh linens are provided.

Ronald McDonald House of West Georgia
Ronald McDonald House of West Georgia is a home-away-from-home for families of sick or injured children receiving treatment at our Midtown Campus. The house is at the intersection of 20th Street and Hamilton Road, just two blocks north of our campus. Families who are eligible to stay at Ronald McDonald House must be referred by the Social Services department. For more information, call 706-321-0033.

Patient Portal Access or Request Medical Records

Access our patient portals.


Our retail pharmacy at the Midtown Campus is on the 2nd floor across from registration.

Monday - Friday: 7 a.m. - 6 p.m.
Saturday - Sunday: 1 p.m. - 5 p.m.

Public Safety

Contact Security by dialing 0 on a hospital phone.

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An ATM is located directly across the hall from the gift shop on the lobby level.


We have two dining facilities that offer a variety of food, as well as vending machines located on the first floor, which are available when dining facilities are closed.

The Fountain Food Court
The food court is on the first floor of the Midtown Campus, offers main courses along with salads, fast food items and desserts. The food court is closed on Saturdays.

  • Monday - Friday Lunch -- 11 a.m. to 3 p.m.
  • Sunday Breakfast -- 3 a.m. to 10:30 a.m.
  • Sunday Lunch -- 11 a.m. to 2 p.m.
  • Sunday Dinner -- 4:30 p.m. to 11:30 p.m.

The Garden Café
The café is on the lobby level of the Midtown Campus. The café offers fresh grill items and is closed on Sundays.

  • Monday - Saturday Fresh Grill Breakfast -- 3 a.m. to 10:30 a.m.
  • Lunch and Dinner Fresh Grill -- 11 a.m. to 11 p.m.

Flower Shop

The Flower Shop at the Midtown Campus is located in the Professional Tower, 1st Floor (across parking lot from Conference Center). 

Monday - Friday: 8 a.m. to 4 p.m.
(706) 660-6255

Gift Shop

The gift shop at Piedmont Columbus Midtown Campus is on the lobby level. The Auxiliary department manages the gift shop and gives 100% of its profits to Piedmont Columbus Regional. 

Monday - Friday: 9 a.m. to 9 p.m.
Saturday - Sunday: 1 p.m. to 6 p.m.  

Call us at (706) 571-1481 for more information or phone orders.


The Simon W. Schwob Medical Library at the Midtown Campus, on the 4th floor in the Educational Tower, is open Monday to Friday, 8 a.m. to 4:30 p.m. The phone number is (706) 571-1179. The library offers a variety of resources for research on medical and health care topics, including textbooks and journals, online health information, information specific for health care professionals, information for consumers, clinical research, classroom preparation, university study and personal health issues.

Materials may only be used in the library. Photocopies cost 10 cents per page. (Please bring change.) A librarian is available to guide visitors to the best resources.

The John B. Amos Cancer Center, at 1831 5th Avenue near the Midtown Campus, features a cancer health library offering computer access to cancer health databases. Patients, family members and visitors are welcome to access the latest information on cancer-related topics.


Piedmont Columbus Regional provides free wireless Internet access throughout the hospital. Look for Courtesy Internet on your mobile device’s available networks.

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Contacting Patients

For patient information, call (706) 571-1000.

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Piedmont App

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