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Piedmont Columbus Regional - Midtown

710 Center St.
Columbus, GA 31901

Piedmont Columbus Regional - Northside

100 Frist Court
Columbus, GA 31909

Piedmont Columbus Regional Visitor Information - Midtown

Care Partner Policy (Updated February 23rd, 2021)

A Care Partner may be a relative, partner, friend or anyone (over age 18) that the patient chooses to have at their side during care. A Care Partner takes an active role in caring for their loved one in the hospital.

We encourage you to use digital resources connect with your loved ones in the hospital and to assist them in their care. Below are free resources that are available to use.

Virtual Visiting Resources

As Piedmont Columbus Regional is on the COVID-19 road to recovery, we have an update to share with you regarding visitation restrictions. Below are the updated visitor guidelines.

Only 1 essential care partner (visitor) allowed per patient per stay. A patient can now have a different care partner each day (if desired).

  • No care partners for COVID positive patients.
  • Exceptions to this rule will be made on a case-by-case basis and must be approved by the Administrator-On-Call.

People ages 12 and under and care partners who are ill are prohibited from entering.

Care partners age 70 and older are strongly discouraged from visiting.

The care partners that are allowed to enter based on the exceptions listed above must pass a health screening (temperature check and health questionnaire) before entering. They will also receive a green sticker with their temperature, date, and destination (room number/department).

Piedmont’s mask policy remains the same: all patients, care partners, employees, physicians, and contractors MUST wear a mask inside the building. Please be diligent in practicing the 3W’s at work, home, and out in public: wear a mask, wash your hands, and watch your distance.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.


Visitor Management System

Piedmont Columbus Regional has implemented a new visitor management system for its Midtown and Northside campuses as well as the John B. Amos Cancer Center.

Visitors (care partners) MUST HAVE A VALID ID (driver’s license or another form of government ID) to enter the facility. If the care partner does not have a valid ID, our staff will take a photo of them (just like how the DMV does with the driver’s license process). Staff will give the care partner a badge sticker that must be worn inside the facility at all times. The ink on the badge will disappear in 12 hours. Once this happens, the care partner needs to either leave the facility or go back to the entrance they came in to be re-screened and get a new badge sticker.

How may we help you? Whether you’re a patient or care partner visiting a patient at our Midtown Campus, your comfort and needs are important to us.

Visiting Hours People Who Can Help Amenities (Dining, Gift Shop, Wi-Fi) Contacting Patients

Visiting Hours and Parking

Care partners are an important part of patient care and family and friends are encouraged to visit. Patient comfort and safety may require limited or suspended visitation at certain times.

Parking is available in guest parking areas directly across from the main entrance of the hospital on Center Street and at the 18th Street entrance.

Campus Map Floors 1-3 (Main Entrance) Floors 1-3 (18th St. Entrance) Floors 4-10

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People Who Can Help

It's our goal to make your visit as convenient, comfortable and pleasant as possible. People who can help are listed below.

Chaplains and Healing Places

Pastoral Care services are available for supporting patients and families in challenging times. A chapel service is held Monday through Friday at 10:05 a.m. in the Chapel, located on the lobby level at Midtown Campus. A chaplain is available to provide non-denominational pastoral care, support and counseling, and works closely with community religious leaders of all faiths to provide pastoral services. The chaplain can contact your minister or appointed spiritual leader or arrange a visit from a religious group of your choice.

Financial Services Assistance

We offer financial assistance to those who qualify. Call (706) 571-1672 for more information.

More about Assistance and How to Apply

Patient Representatives

Our Patient Experience Representatives provide support to patients and their families. We strive to provide excellent care and value your thoughts about your experience with us. Please let us know about any concerns you have or if there's an employee who should be recognized for outstanding care. Call us at 706-494-4900 to share your feedback.

Overnight Accommodations

Our Midtown Campus provides a folding bed service for overnight care partners of patients in private rooms. (Care partners may not spend the night in semi-private rooms.) This service is free to all patients and is based on space availability. If your physician or charge nurse approves the stay, your nurse will secure the bed for you. Fresh linens are provided.

Ronald McDonald House of West Georgia
Ronald McDonald House of West Georgia is a home-away-from-home for families of sick or injured children receiving treatment at our Midtown Campus. The house is at the intersection of 20th Street and Hamilton Road, just two blocks north of our campus. Families who are eligible to stay at Ronald McDonald House must be referred by the Social Services department. For more information, call 706-321-0033.

Patient Portal Access or Request Medical Records

Access our patient portals.


Our retail pharmacy at the Midtown Campus is on the 2nd floor across from registration.

Monday - Friday: 7 a.m. - 6 p.m.
Saturday - Sunday: 1 p.m. - 5 p.m.

Public Safety

Contact Security by dialing 0 on a hospital phone.

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An ATM is located directly across the hall from the gift shop on the lobby level.


We have two dining facilities that offer a variety of food, as well as vending machines located on the first floor, which are available when dining facilities are closed.

The Fountain Food Court
The food court is on the first floor of the Midtown Campus, offers main courses along with salads, fast food items and desserts. The food court is closed on Saturdays.

  • Monday - Friday Lunch -- 11 a.m. to 3 p.m.
  • Sunday Breakfast -- 3 a.m. to 10:30 a.m.
  • Sunday Lunch -- 11 a.m. to 2 p.m.
  • Sunday Dinner -- 4:30 p.m. to 11:30 p.m.

The Garden Café
The café is on the lobby level of the Midtown Campus. The café offers fresh grill items and is closed on Sundays.

  • Monday - Saturday Fresh Grill Breakfast -- 3 a.m. to 10:30 a.m.
  • Lunch and Dinner Fresh Grill -- 11 a.m. to 11 p.m.

Flower Shop

The Flower Shop at the Midtown Campus is located in the Professional Tower, 1st Floor (across parking lot from Conference Center). 

Monday - Friday: 8 a.m. to 4 p.m.
(706) 660-6255

Gift Shop

The gift shop at Piedmont Columbus Midtown Campus is on the lobby level. The Auxiliary department manages the gift shop and gives 100% of its profits to Piedmont Columbus Regional. 

Monday - Friday: 9 a.m. to 9 p.m.
Saturday - Sunday: 1 p.m. to 6 p.m.  

Call us at (706) 571-1481 for more information or phone orders.


The Simon W. Schwob Medical Library at the Midtown Campus, on the 4th floor in the Educational Tower, is open Monday to Friday, 8 a.m. to 4:30 p.m. The phone number is (706) 571-1179. The library offers a variety of resources for research on medical and health care topics, including textbooks and journals, online health information, information specific for health care professionals, information for consumers, clinical research, classroom preparation, university study and personal health issues.

Materials may only be used in the library. Photocopies cost 10 cents per page. (Please bring change.) A librarian is available to guide care partners to the best resources.

The John B. Amos Cancer Center, at 1831 5th Avenue near the Midtown Campus, features a cancer health library offering computer access to cancer health databases. Patients and care partners are welcome to access the latest information on cancer-related topics.


Piedmont Columbus Regional provides free wireless Internet access throughout the hospital. Look for Courtesy Internet on your mobile device’s available networks.

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Contacting Patients

For patient information, call (706) 571-1000.

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Piedmont App

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