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Locations

Piedmont Columbus Regional - Midtown

710 Center St.
Columbus, GA 31901

Piedmont Columbus Regional - Northside

100 Frist Court
Columbus, GA 31909

Piedmont Columbus Regional Visitor Information - Northside

Care Partner Policy Guidelines (Updated July 30, 2021)

A Care Partner may be a relative, partner, friend or anyone (over age 18) that the patient chooses to have at their side during care. A Care Partner takes an active role in caring for their loved one in the hospital.

We encourage you to use digital resources connect with your loved ones in the hospital and to assist them in their care. Below are free resources that are available to use.

Virtual Visiting Resources
 

As Piedmont Columbus Regional is on the COVID-19 road to recovery, we have an update to share with you regarding visitation restrictions. Below are the updated visitor guidelines.

Visiting hours are now from 9 a.m. to 8 p.m. Women’s Services will begin visiting hours at 5:30 a.m.

1 essential care partner allowed per patient per day during visiting hours. Patients will be allowed to have a different care partner during overnight hours, which is defined as being from 8 p.m. to 9 a.m.

  • Exceptions will be made on a case-by-case basis and must be approved by the Director-On-Call.
  • No care partners for COVID positive patients.
  • 2 care partners for pediatric patients in the PEDS ED, Children’s Hospital, NICU, and Critical Care.

Children ages 12 and under are not permitted to visit.

Adults ages 70 and older are discouraged from visiting.

Care partners will no longer have their temperature checked, but are still required to wear a mask and undergo a health questionnaire at the entrances for the Omnigo visitor management process. We are now implementing a NO ID NO ENTRY rule for care partners.

Piedmont’s mask policy remains the same: all patients, care partners, employees, physicians, and contractors MUST wear a mask inside the building. Please be diligent in practicing the 3W’s at work, home, and out in public: wear a mask, wash your hands, and watch your distance.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.

 

Visitor Management System

Piedmont Columbus Regional has implemented a new visitor management system for its Midtown and Northside campuses.

Visitors (care partners) MUST HAVE A VALID ID (driver’s license or another form of government ID) to enter the facility. If the care partner does not have a valid ID, they will not be allowed inside the facility. Staff will give the care partner a badge sticker that must be worn inside the facility at all times. The ink on the badge will disappear in 12 hours. Once this happens, the care partner needs to either leave the facility or go back to the entrance they came in at be re-screened and get a new badge sticker.



People Who Can Help

It's our goal to make your visit as convenient, comfortable and pleasant as possible. People who can help are listed below.
 

Chaplains and Healing Places

Pastoral Care services are available for supporting patients and families in challenging times. A chaplain is available to provide non-denominational pastoral care, support and counseling. The chaplain works closely with community religious leaders of all faiths and can arrange a visit from a minister or appointed spiritual leader of the patient's choice.
 

Financial Services Assistance

We offer financial assistance to those who qualify. Call (706) 571-1672 for more information.

More about Assistance and How to Apply
 

Patient Representatives

Our Patient Experience Representatives provide support to patients and their families. We strive to provide excellent care and value your thoughts about your experience with us. Please let us know about any concerns you have or if there's an employee who should be recognized for outstanding care. Call us at 706-494-4900 to share your feedback.
 

Overnight Accommodations

A care partner may stay overnight with patients in their rooms on the nursing floors. Care partners may not stay overnight in the Intensive Care Unit. A limited number of patient suite rooms are available. Suites can be requested through the Admissions Registrar during the admissions process.
 

Patient Portal Access or Request Medical Records

Access our patient portals.
 

Pharmacy

We offer several pharmacies for easy access. Find a pharmacy.
 

Public Safety

Contact Security by dialing "0" on a hospital phone.
 

Support Groups

Piedmont Columbus Regional Northside Campus offers a weekly support group for stroke survivors and traumatic brain injury patients, as well as their families and caregivers. 



Amenities

Dining

Jack’s Place Cafeteria
Monday - Friday Breakfast and Lunch -- 6 a.m. to 2 p.m.
Monday - Friday Dinner -- 5 p.m. to 6:30 p.m.
Weekends -- 7 a.m. to 1 p.m.
 

Gift Shop

The gift shop at Piedmont Columbus Northside Campus is in the lobby on the first floor.

Monday - Friday: 10 a.m. - 4 p.m.
Saturday - Sunday: Closed

Freshly cut flowers, floral arrangements and roses are offered in the gift shop. To purchase flowers, call (706) 494-2158 during gift shop hours. Orders can be placed over the phone and will be delivered to the patient’s room.

 

Wi-Fi

Piedmont Columbus Regional provides free wireless Internet access throughout the hospital. Look for Courtesy Internet on your mobile device’s available networks.



Contacting Patients

For patient information, call (706) 494-2100.

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