Billing and financial resources

Paying your bill

Piedmont has partnered with Patientco to make paying your bill easy. Through PatientWallet, you can:

View clear, easy-to-read billing statements.

Pay your bills online quickly and securely.

Access low monthly payment options.

Start managing your health care expenses in one convenient place.

Pay my bill

More ways to pay

We understand that everyone’s financial situation is different. That’s why Piedmont offers flexible payment solutions.

Financing

Through our partnership with Curae, you can set up payment plans that work for you. Letting you pay for your medical services over time while staying on budget.

Pay via Curae

Financial assistance

At Piedmont, we understand that not everyone can afford their medical bills. That’s why we’re committed to working with you to find options that make your care more affordable. If you are having trouble paying for all or part of your services, our Patient Financial Care team can assist you. Call us at 855.788.1212.

Apply for assistance

To see if you qualify for our financial assistance program or to apply for help, visit hospital admissions at any of our locations.

For additional questions, call our Patient Financial Care team at 855.788.1212 or email assistance@piedmont.org.

To reach us by mail, send any correspondence to:

Piedmont Healthcare
ATTN: Customer Solutions Center
P.O. Box 571153
Atlanta, GA 30357

Other ways we can help

If you don’t qualify for financial assistance, Piedmont has additional support available:

• Uninsured discounts: Automatic discounts for patients without insurance.
• Hardship assistance: Help for insured and uninsured patients experiencing financial difficulties.
• Payment plans: Interest-free payment plans are available. Call 855.788.1212 to set one up.

For any questions, email assistance@piedmont.org.

Collections policy

Applicants approved for financial assistance will be exempt from all collection efforts related to outstanding accounts that fall within the eight-month approval timeframe. PHC will not turn over any account approved for financial assistance to a collection agency or report it to a credit bureau. Normal collection efforts will be applied to account balances that fall outside the eight-month approval time frame, as outlined by the PHC Billing and Collections policy. Please refer to that policy for further details.

PHC will not impose extraordinary collection efforts, such as wage garnishment, liens on a primary residence or other legal actions on any patient/guarantor without first making reasonable efforts to determine whether that patient is eligible for financial assistance under this policy.