Piedmont Columbus Regional Financial Assistance

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Financial Assistance

Piedmont Healthcare understands not all patients can pay their healthcare bills. We offer financial assistance to qualifying patients. It is our goal to work with our patients to find ways to make Piedmont’s medical care more affordable. If you are having trouble paying for all or some of your healthcare services, please speak with our Patient Financial Care team at (706) 571-1672.

What is covered under Piedmont’s Financial Assistance Policy (FAP)? 

Assistance may be available for emergency and medically necessary care for uninsured patients. Piedmont Columbus Regional’s patients with family household resources up to 200% of Federal Poverty Guidelines may be eligible for fully discounted services. Uninsured patients whose family household income is between 200% and 300% of Federal Poverty Guidelines for emergency and medically necessary care. Piedmont Healthcare will not charge patients who are eligible for financial assistance more than the amounts generally billed (AGB) to patients who have insurance for emergency or other medically necessary care.

How to Apply for Assistance

To apply for financial assistance, please submit a complete Financial Assistance Application with supporting documents to:

Financial Resource Center
133 P.O. BOX 951
Columbus, Ga 31993

Financial Assistance Forms

To apply for financial assistance, complete the Financial Assistance application.

Other Financial Options and Information Available

If a patient’s circumstances do not qualify for fully discounted services, other options may be available for resolving outstanding balances. Please contact our Financial Resource Center at 706- 571-1672 for more information.

Collection Practices and Policies

Applicants approved for financial assistance will be exempt from all collection efforts related to outstanding accounts that fall within the eight (8) month approval time frame. PHC will not turn over any account approved for financial assistance to a collection agency or report it to a credit bureau. Normal collection efforts will be applied to account balances that fall outside of the eight (8) month approval time frame, as outlined by the PHC Billing and Collections policy. Please refer to that policy for further details.

PHC will not impose extraordinary collection efforts such as wage garnishment, liens on primary residence or other legal actions for any patient/guarantor, without first making reasonable efforts to determine whether that patient is eligible for financial assistance under this policy.

Still have questions?

Call our Patient Financial Care team at 706-571-1672 for any questions or information about getting help with medical bills. You can also e-mail our team at assistance@piedmont.org or by mail at:

Piedmont Columbus Regional
700 Center Street
Professional Tower, Suite 102
Columbus, GA 31901

Patients can apply for help at any time during treatment and for a period of time after getting the first bill.

If your date of service was after July 3, 2008, please call:

  • Piedmont Columbus Regional Midtown Campus: 855-226-9104
  • Piedmont Columbus Regional Northside Campus: 800-605-1390
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