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Piedmont Athens Regional

1199 Prince Ave.
Athens, GA 30606

Piedmont Athens Regional Visitor Information

Level IV Restriction - 3/21/2020

To best protect the safety of our patients and employees, our hospital is implementing a no-visitor policy until further notice, except in special circumstances.

The only visitors who will be permitted are essential family members who must receive prior approval from the patient care team in cases such as end-of-life care, labor and delivery patients, and for legal guardians of minors receiving care, which includes our Neonatal Intensive Care Unit (NICU). Visitors who are approved must pass the health/quarantine screen. Visitors will not be permitted into the room of a patient who is presumptive positive, confirmed or a Person Under Investigation (PUI) for COVID-19.

The only vendors who will be permitted entry are those who are essential to patient care, such as those involved in surgery and direct patient services, and they will require approval and must pass the same health screening.

Piedmont encourages the use of electronic devices to communicate with patients who are hospitalized.

How may we help you?  Whether you’re a patient at one of our facilities or visiting a patient at Piedmont Athens Regional Medical Center, your comfort and needs are important to us.

Visiting Hours People Who Can Help Amenities (Food, ATM, WiFi) Contacting Patients

Visiting Hours

To make sure our patients have adequate rest for recovery in a quiet and safe environment, we welcome visitors from Noon to 8:30 p.m. daily, with the following exceptions:

  • Mother-Baby: 7 a.m. to 10:30 p.m. (A significant other or support person may stay overnight and must wear an identification bracelet that matches the mother and baby's bracelet.)
  • Pediatrics: Parents, Grandparents and Siblings: Any Time | Other Guests: Noon to 8:30 p.m.
  • Neonatal Intensive Care: Parents and grandparents may visit any time except 5:30 a.m. to 7 a.m. and 5:30 p.m. to 7 p.m.

Guidelines for Visitors

  • People with colds, sore throats or any contagious disease should not visit patients.
  • Visitors must dress appropriately and must wear shirts and shoes.
  • We request no more than three visitors should be in a patient's room at one time.
  • Please keep visits short and quiet as possible.
  • Visitors may be asked to leave the room during baths, treatments or when the doctor or nurse needs to see the patient.
  • A patient's doctor may restrict visiting hours, depending on situation.

Children under 12 are encouraged to remain on the first floor. Younger children need adult supervision. In exceptional circumstances, arrangements for underage children to visit patients may be made through the nursing unit. For more information, call 706-475-3898.

Driving Directions Hospital Map

Entrance to the Building After Hours

For the safety of our patients, access to our hospital is limited at night. All entrances are secured from 9:30 p.m. to 5 a.m. All authorized visitors (family members and/or significant others) during this time will be asked to enter through the Emergency Department and get a visitor pass from Public Safety. 

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People Who Can Help

It's our goal to make your visit as convenient, comfortable and pleasant as possible. People who can help are listed below.

Chaplains and Healing Places

Located on the first floor near the Prince Tower Lobby elevators, our Interfaith Chapel is open 24 hours a day. We also offer a Community Garden along Talmadge Drive across from the Medical Services Building. The Piedmont Athens Regional Auxiliary Healing Garden behind the Loran Smith Center for Cancer Support on Talmadge Drive is also a beautiful space.

Contact a Chaplain

Financial Services Assistance

We offer financial assistance to those who qualify. Speak with a financial counselor at 706-475-3542 or 706-475-3520.

More about Assistance and How to Apply

Guest Ambassadors

Ambassadors at our information desks are there to help you with directions, phone numbers and general questions. 


Piedmont Athens Regional provides free Language Services 24 hours a day, seven days a week. As part of our Language Services, Spanish Interpreters are here to provide medical/clinical interpretation services for physicians, staff and Spanish-speaking guests. We use the AT&T Language Line when Spanish Interpreters are not available and for hearing impaired and other foreign language interpretation. Contact Language Services at 706-475-7204.

Lost and Found

If you lose any valuables during your visit with us, call 706-475-5246 or 706-475-5064.

Overnight Accommodations - The Guest Houses

The Guest Houses provide a supportive environment for families to be close to their loved ones at a reasonable price. We offer suites with private bath, television and free Wi-Fi, free on-site parking for one car per room.

More about The Guest Houses

Patient Portal Access or Request Medical Records

We invite you to use our patient portal to keep track of your medical information and view lab results:

Some records may not be on the patient portal. For those, please print and complete the form below to fax to our Health Information Management Department at 706-475-6961

For more information about Piedmont Athens Regional medical records, call 706-475-3361.

Patient Representatives

Our Patient Experience Representatives provide support to patients and their families. We strive to provide excellent care and value your thoughts about your experience with us. Please let us know about any concerns you have or if there's an employee who should be recognized for outstanding care. Call us at 706-475-3397 or email us to share your feedback.

Pet Therapy

Our Pet Therapy program promotes healing through the comfort and ease the dogs bring to patients. Emma, Maggie and Harley are three dogs who help our hospital. They are certified through Therapy Dogs International and are available to visit patients during a set time one day each week. For more information about our Pet Therapy program or to receive a special visit, contact our Patient Experience Department at 706-475-3397.


Our retail pharmacy is near our gift shop in the Prince 1 Tower. Open Monday through Friday from 9 a.m. to 8 p.m. and Saturday and Sunday from Noon to 5 p.m.

More about our Pharmacy

Public Safety

Our Public Safety team offers escorts to and from parking areas and buildings on the Piedmont Athens Regional campus and can help with minor vehicle issues like dead batteries. We also store valuables in a secured area at the request of patients. To reach Public Safety, call 706-475-3911 or dial ext. 3911 if you're calling from within the hospital.

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Piedmont Athens Amenities


Two ATM locations to serve you:

  • First floor in the Prince Tower
  • Main Cafeteria

For service related issues regarding the ATM, call Athens First at 706-357-7000.

Cafeteria, Deli and Vending

The Dogwood Bistro Cafeteria
Our cafeteria -- The Dogwood Bistro -- is on the basement floor of Talmadge Tower 1.
Breakfast Hours -- 6:30 a.m. to 10 a.m.
Lunch Hours -- 11 a.m. to 2 p.m.
Dinner Hours -- 4:30 p.m. to 6:30 p.m.
Overnight Hours -- 11 p.m. to 3 a.m. Dogwood Deli

Our Dogwood Deli on the first floor of Prince Tower and offers a selection of sandwiches, salads and desserts.

Vending machine locations include:

  • Adjacent to Chapel, Prince Tower 1, First Floor
  • Atrium, Prince Tower 2, Third Floor
  • Family Waiting Area, Prince Tower 1, Sixth Floor
  • General Surgery Waiting Area, Talmadge Tower, Second Floor

Gift Shop - The Pink Posy

Located across from the Dogwood Deli between the Prince 1 Tower and Prince 2 Tower entrances, our gift shop is open Monday through Friday from 9 a.m. to 7:30 p.m., Saturdays from Noon to 4 p.m., and Sundays from 1 p.m. to 5 p.m. To order over the phone or verify holiday hours, call 706-475-3414.

More about our Gift Shop


Piedmont Athens Regional provides free wireless Internet access throughout the hospital. Look for Piedmont-Guest on your mobile device’s available networks.

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Contacting a Patient

Flowers and Mail

Flowers will be delivered to patients' rooms by area florists during the day. Patients in the Intensive Care Units may not have flowers or balloons in their rooms. Mail will be delivered Monday through Saturday and forwarded to patients after they leave. To mail a patient at Piedmont Athens Regional, use the address 1199 Prince Avenue, Athens, Georgia 30606-2793.

Phone Calls to Patient Rooms

Patients may receive calls in their rooms from 7 a.m. to 9 p.m. To reach a patient, dial 706-475-room number (except in Labor and Delivery). If you do not know the room number, call 706-475-3642 and the Information Desk will transfer the call.

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Piedmont App

Download the Piedmont Now app

  • Directions
  • Indoor Hospital Navigation
  • Find & Save Physicians
  • Online Scheduling

Download the app today!

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