Piedmont Atlanta Visitor Information

Care Partner Policy (Updated October 7, 2020)

A Care Partner may be a relative, partner, friend or anyone (over age 18) that the patient chooses to have at their side during care. A Care Partner takes an active role in caring for their loved one in the hospital.

• All Care Partners must wear a face covering at all times on campus – including in patient rooms.
• Care Partners can be with their loved one in the hospital from 9 a.m. until 6 p.m. daily.
• Patients can have one designated Care Partner per day, with the exception of end-of-life. Care Partners are documented in the patient record.
• Care Partners must be 18 years or older.
• All Care Partners, vendors, delivery drivers, etc., must pass the health screen and wear an armband to show they have passed while they are in the hospital.
• No Care Partners will be permitted for patients diagnosed with or under investigation for COVID-19. A “No Visitors” sign will be placed on the patient’s room door.
• Care Partners are asked to adhere to social distancing guidelines and remain in the patient’s room and wear a face covering.
• Care Partners may visit the cafeteria, gift shop, chapel and waiting areas if they have their health screening armband visible and are wearing a face covering.
• Armbands are color-coded by day of the week. (Employee color-coded badge stickers are the same color as visitor armbands color-coded by day of the week.)
• Any exceptions to the Care Partner Policy must be approved by the designated Piedmont Atlanta executive.

Piedmont Atlanta Hospital reserves the right to change the Care Partner Policy at any time.

We encourage you to use digital resources connect with your loved ones in the hospital and to assist them in their care. Below are free resources that are available to use.

Virtual Visiting Resources

Everyone who enters the hospital, including any approved Care Partners, must follow safety guidelines recommended by the Centers for Disease Control and Prevention (CDC):

• All Care Partners must pass the health screen. Any Care Partner who does not pass the health screen will be required to leave the facility.
• All Care Partners must wear a face covering at all times.
• All Care Partners must limit their movement within facility to decrease interaction with staff and the public.

We understand the importance of family and friends for the healing process of our patients, and encourage patients to use technology to keep in touch with family and friends. Thank you for your cooperation and understanding.

Additional restrictions for Piedmont Healthcare (PHC) ambulatory visits:

• Approved Care Partners may accompany the patient in the patient’s treatment room and must wear a face mask; however, they can not be present in the patient’s room during aerosol producing procedures.
• All other Care Partners must remain in the car outside of the waiting area.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.

*Piedmont Atlanta Hospital is a Tobacco Free-Campus. Read more.