About Piedmont Direct Pharmacy

We now offer life-changing specialty pharmacy services designed to simplify every aspect of your care. From obtaining financial assistance, to navigating through your insurance benefits, coordinating with providers, and managing refills, Piedmont Specialty Pharmacy patient liaisons will integrate with you to help alleviate that stress, so you can focus on what really matters – enjoying your life.

Piedmont Healthcare is accredited by the Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards. By choosing a healthcare provider that has achieved ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care. If you have any concerns about the product or service that you receive from Piedmont Healthcare, you may contact ACHC directly at 855-937-2242.

Piedmont Healthcare is accredited by URAC for Specialty Pharmacy.

Contact Us

Piedmont Direct Pharmacy is located at 1510 Prince Avenue, Suite A, Athens, GA 30606. We are open Monday through Friday, 8 a.m. to 4:30 p.m. For more information or patient questions, please call us at 833-551-2024 or email us at piedmontdirect@piedmont.org.

Are You A Patient?

Treating chronic conditions is complex. We can help!

The Piedmont Specialty Pharmacy program closely connects your clinical care with your pharmacy care. As part of an integrated team, our pharmacy liaisons and clinical pharmacists specializing in your condition will partner with you to help navigate the complex world of specialty pharmacy. They will provide educational tools and materials to support your ongoing treatment.

Our team will help answer and address insurance-related questions and conduct prior authorizations. We also offer language and interpretation services to help patients better communicate with our care team. Our goal is to provide fully integrated services to deliver the best possible care to you.

We support complex, rare and chronic medical conditions that require specialized medication therapy. These conditions include but are not limited to: Hemophilia, Hepatitis C, Multiple Sclerosis, Rheumatoid Arthritis, Human Immune Deficiency Virus (HIV), Pulmonary Arterial Hypertension (PAH), Asthma, Crohn’s Disease/Ulcerative Colitis, and Hepatitis B.

Patient Services Include:

Consultations, education, medication counseling

Monitoring for adherence, nutrition, side effects, and drug interactions

Personalized Refill Coordination

Medication Appeals

Medication Authorizations

Financial Assistance Programs

Prescription Transfers

Coordination of care with providers & other pharmacies

Delivery of medications at no extra cost

Piedmont Specialty Pharmacy offers free language assistance to patients whose primary language is not English or for those who are visually/hearing impaired. Patients may call our Language Assistance Services at 404-605-3692 or email us at piedmontdirect@piedmont.org.

Our pharmacists monitor your treatment therapy for adherence, nutrition, drug interaction, side effects, and refills. Additional information may be found at The National Institutes of Health, which has an informative and searchable portal with comprehensive medication information. Visit the NIH Drug Information Portal.

Directions for patients who are hearing or visually impaired (TDD/TDY).

Are you a Provider?

We provide fully integrated services to deliver the best possible care to your patients.

The Piedmont Specialty Pharmacy care team comprises pharmacy liaisons and clinical pharmacists who work together to support your clinical team and your patients.