Piedmont Rockdale

1412 Milstead Avenue
Conyers, GA 30012

Piedmont Rockdale Visitor Information

COVID-19 Restrictions (June 30, 2020)

In response to the COVID-19 sustained community transmission, visitation to Piedmont Rockdale Hospital is restricted as follows:

  • No visitors are allowed at this time.
  • Essential support persons are allowed for the following:
    • One (1) essential support person is permitted for those patients in their end-of-life state, patients undergoing mental health assessment, patients that are a safety or fall risk, accompanying minors, and legal guardians of incapacitated individuals.
    • Labor & Delivery patients will be allowed one (1) support person.
    • NICU patients are allowed both parents for visitation.
    • Family Care Center patients will be allowed one (1) support person.
    • Patients undergoing procedures may have one (1) essential support person accompany them. This person must wait in the Surgery Center waiting area or may wait in their vehicle.
    • No visitors are allowed for COVID-19 positive patients or a patient under investigation (PUI).
    • A patient’s essential support person may stay overnight with the patient unless otherwise directed.

Safety guidelines for essential support persons:

  • All approved support persons are required to pass a COVID-19 health screening. Anyone who does not pass the health screen will be required to leave the facility.
  • All support persons must wear a face mask at all times.
  • All support person should limit their movement within the facility to decrease interaction with staff and the public.

* Patients are encouraged to use electronic means of visitation such as video call applications on cell phone or tablets.

Additional Restrictions for Piedmont Healthcare (PHC) ambulatory visits:

  • Approved visitors may accompany the patient in the patient’s treatment room and must wear a face mask; however, they can not be present in the patient’s room during aerosol producing procedures.
  • All other visitors must remain in the car outside of the waiting area.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.

Cafeteria & Vending Machines

  • Breakfast: 6:15 a.m.- 10 a.m.
  • Lunch: 11 a.m.-2 p.m.
  • Dinner: 5 p.m.-6:45 p.m.

Vending machines are located in the North entrance near the Main lobby, the Day Surgery lobby, the ICU, the Emergency Department lobby, and the Birth Place lobby.


We offer a non-denominational chapel on the first floor of the East Tower beside the elevator.

Gift Shop

Our gift shop is open from 8 a.m. to 4 p.m. in the East Tower atrium. Call 678-413-7980 for more information.

Patient Business Services

To speak to a patient business service representative, call 770-918-3810.

Patient Grievances

To file a patient grievance, call 770-918-3444.

Patient Room Phone Numbers

To reach a patient, call 678-413-7 + room number. For general patient information, call 770-918-3004.


To reach security, call 770-918-3838.

Volunteer Services

To reach security, call 770-918-3007.


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