Piedmont Rockdale

1412 Milstead Avenue
Conyers, GA 30012

Piedmont Rockdale Visitor Information

Level IV Restriction - 3/21/2020

To best protect the safety of our patients and employees, our hospital is implementing a no-visitor policy until further notice, except in special circumstances.

The only visitors who will be permitted are essential family members who must receive prior approval from the patient care team in cases such as end-of-life care, labor and delivery patients, and for legal guardians of minors receiving care, which includes our Neonatal Intensive Care Unit (NICU). Visitors who are approved must pass the health/quarantine screen. Visitors will not be permitted into the room of a patient who is presumptive positive, confirmed or a Person Under Investigation (PUI) for COVID-19.

The only vendors who will be permitted entry are those who are essential to patient care, such as those involved in surgery and direct patient services, and they will require approval and must pass the same health screening.

Piedmont encourages the use of electronic devices to communicate with patients who are hospitalized.

Visiting Hours

  • Medical and Surgical Floors: Open visitation
  • Labor & Delivery: Open visitation with a limit of three visitors at one time
  • Mother-Baby Unit: Daily from 9 a.m. to 9 p.m.
    Note: To maintain a calm atmosphere for our new mothers, only one visitor is allowed to stay overnight. Children under 12 may not stay overnight on the unit. Only three visitors (including the significant other) are allowed to visit at one time. (Please check with your nurse for NICU visitor guidelines and hours.) In the Birth Place, children under the age of 6 may visit new brothers and sisters as long as they are with an adult and have no symptoms of illness. 

Cafeteria & Vending Machines

  • Breakfast: 6:15 a.m.- 10 a.m.
  • Lunch: 11 a.m.-2 p.m.
  • Dinner: 5 p.m.-6:45 p.m.

Vending machines are located in the North entrance near the Main lobby, the Day Surgery lobby, the ICU, the Emergency Department lobby, and the Birth Place lobby.


We offer a non-denominational chapel on the first floor of the East Tower beside the elevator.

Gift Shop

Our gift shop is open from 8 a.m. to 4 p.m. in the East Tower atrium. Call 678-413-7980 for more information.

Patient Business Services

To speak to a patient business service representative, call 770-918-3810.

Patient Grievances

To file a patient grievance, call 770-918-3444.

Patient Room Phone Numbers

To reach a patient, call 678-413-7 + room number. For general patient information, call 770-918-3004.


To reach security, call 770-918-3838.

Volunteer Services

To reach security, call 770-918-3007.


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