Piedmont Newton Visitor Information

Visitor Policy Guidelines (Updated August 14, 2020)

We encourage you to use digital resources connect with your loved ones in the hospital and to assist them in their care. Below are free resources that are available to use.

Virtual Visiting Resources


As cases of COVID-19 continue to rise in our communities, and due to its sustained community transmission as a serious infections agent, Piedmont Newton Hospital has adopted a no visitor policy until further notice.

To best support the mental and emotional wellbeing of our patients, one support person is permitted as follows:

  • One (1) support person is permitted as follows:
    • One (1) support person is permitted for an Emergency Department patient’s visit.
    • One (1) support person is permitted for procedures, surgery, end-of-life, labor and delivery support, legal guardians and to accompany patients requiring assistance in navigating their visit for the inpatient and outpatient settings.
    • One (1) support person will be approved during a 24-hour period. When needed, a patient can request to replace their approved support person with one (1) other person.
    • Patients are encouraged to use electronic means of visitation such as video call applications on cell phone or tablets.
    • Minors are not allowed (Under 18)
    • No visitors or support persons will be allowed in the outpatient imaging departments, including for screening mammography, CT, MRI, and ultrasound, unless the patient requires direct physical assistance or an invasive procedure is being performed.
    • No support persons will be allowed to enter the room of a COVID-19 confirmed case or a patient under investigation (PUI).
    • No support persons will be allowed in the room during aerosol producing procedures.
    • A patient’s essential support person may stay overnight with the patient unless otherwise directed.
    • Any person who has an increased risk from chronic conditions or comorbidities are advised not to visit.
  • Safety guidelines for essential support persons:
    • All support persons must pass the health/quarantine screen. Any person who does not pass the health screen will be required to leave the facility.
    • All support persons should follow respiratory hygiene and cough etiquette precautions.
    • All support persons must wear a face mask at all times.
    • All support persons should limit their movement within facility to decrease interaction with staff and the public.
    • Support persons with exposure to known or suspected COVID-19 patient should be advised to report any signs or symptoms of acute illness to their healthcare provider for a period of at least 14 days after the last known exposure to the sick patient.
  • Additional restrictions for Piedmont Healthcare (PHC) ambulatory visits:
    • Approved support persons may accompany the patient in the patient’s treatment room and must wear a face mask; however, they cannot be present in the patient’s room during aerosol producing procedures.
    • All other visitors must remain in the car outside of the waiting area.

Please understand that the decision to limit visitation to any of our patients was not made lightly. We strive to consistently deliver the safest, highest quality, patient-centered care and services to the community we are blessed to serve. We are committed to treating our patients and their support teams with the care and compassion that we would want for ourselves.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.

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