Virtual Care | Piedmont Healthcare

Empowering you through virtual care

Piedmont’s Virtual Care brings the top-quality care you trust right to you on any device, anywhere. These visits allow you to see a provider remotely, making it easy and convenient. Most visits are conducted over video, and all you need to get started is a video-enabled computer, tablet or smartphone. And, because all Piedmont virtual visits are HIPAA-compliant, you and your family get peace of mind.

Easy access to care

On-demand care

No appointment required; enter a queue to be seen by the first available provider
Typical wait time: 15 min.
Available Monday-Friday, 7am-8pm; Weekends 7am-5pm
Insurance or self-pay accepted
Patients under age 18 must be accompanied by a parent or guardian for their video visit

Start Video Visit

Schedule with your provider

Visit a Piedmont provider at a scheduled time
Available Monday-Friday, 8 a.m. - 5 p.m.
Insurance or self-pay accepted; same cost as in-person visit

Schedule now

Chat with a provider

Message with a provider in a secure chat experience; no video required
Available Monday-Friday, 7am-8pm; Weekends 7am-5pm
Insurance accepted or self-pay ($25/visit)

Start a Chat

Virtual Care: Hassle-free care from anywhere

Virtual care is just one more way Piedmont is providing you with seamless access to the exceptional care you've come to expect from us. Use virtual visits for conditions like:

Cough, cold or flu
Heartburn or upset stomach
Sinus Infections and sore throat
Poison ivy, rashes
UTIs, yeast infections

Download the Virtual Visit Patient Instructions

Piedmont MyChart

Piedmont is making it easier than ever to manage all your care in one place. Piedmont MyChart is our secure patient portal that also supports virtual care — bringing access to care anytime, anywhere. With a Piedmont MyChart account, you can: