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Piedmont Mountainside

1266 Highway 515 South
Jasper, GA 30143

Piedmont Mountainside - Ellijay ER

1360 South Main Street
Ellijay, GA 30540

Piedmont Mountainside Visitor Information

Level IV Restriction - 3/23/2020

To best protect the safety of our patients and employees, our hospital is implementing a no-visitor policy until further notice, except in special circumstances.

The only visitors who will be permitted are essential family members who must receive prior approval from the patient care team in cases such as end-of-life care, labor and delivery patients, and for legal guardians of minors receiving care, which includes our Neonatal Intensive Care Unit (NICU). Visitors who are approved must pass the health/quarantine screen. Visitors will not be permitted into the room of a patient who is presumptive positive, confirmed or a Person Under Investigation (PUI) for COVID-19.

The only vendors who will be permitted entry are those who are essential to patient care, such as those involved in surgery and direct patient services, and they will require approval and must pass the same health screening.

Piedmont encourages the use of electronic devices to communicate with patients who are hospitalized.

For your convenience, Piedmont Mountainside offers additional services – ranging from spiritual to financial support to dining, transportation and accommodation options.

Visiting Hours Amenities People Who Can Help 

Visiting Hours

Family and friends of patients are warmly welcomed at Piedmont Mountainside Hospital from 9 a.m. to 9 p.m. daily, with the following exceptions or guidelines:

  • Maternity Hours: 9 a.m. to 9 p.m.
    Family and friends should observe general visiting hours while keeping the mother's wishes in mind.
  • Intensive Care and Specialty Care Units:
    Depending on the patient's medical condition, visiting hours for certain patients may be limited or not allowed.
  • Please note a patient's doctor may restrict visiting hours, depending on the patient's condition. Also, there may be exceptions to established visiting hours on the morning of surgery or in the case of serious illness.

Driving Directions Hospital Map



Piedmont Mountainside offers you additional services – ranging from spiritual and financial support to dining, transportation and accommodation options.


The ATM is in the main lobby.

Dining and Vending

Our cafeteria is on the lower level and is open during the following hours:

  • Monday - Friday: 8 a.m. to 9 a.m., 11:30 a.m. to 1:30 p.m., 5 p.m. to 6 p.m.
  • Saturday - Sunday: 7:30 a.m. to 9:30 a.m., 11:30 a.m. to 1:30 p.m., 5 p.m. to 6 p.m.

Vending machines are on every floor throughout the hospital.

Gift Shop

Our gift shop is on the main level. Call 706-301-5395 for more information.


Newspapers are available in the Gift Shop on main level.

People Who Can Help

It’s our goal to make your visit as comfortable and pleasant as possible. People who can help are listed below.

Chapel and Spiritual Care Services

Our chapel is on the main level. For spiritual services, please contact the main hospital operator at 706-692-2441.

Financial Services

For information on financial assistance, call 706-301-5367.

Information Desk

Our Information Desk is located in the front lobby. Call 706-692-2441.

Interpreters and Language Services

For language services, contact the house supervisor at 770-296-0021.

Lost and Found

For lost and found, contact the Risk Manager at 706-299-5564.

Notary Public

A notary public is available upon request.

Nutritional Consultation

Nutrition services are on the lower level and can be reached at 706-301-5348.

Patient Representatives

Our patient representatives help patients and their family members throughout the hospital stay. They answer questions regarding hospital routines, patient advocacy issues and non-clinical patient and family concerns, and provide courtesy services to complement the clinical staff, allowing them to stay focused on the patient’s medical care. Other ways patient reps can help include:

  • Helping families with local lodging and dining arrangements
  • Providing directions
  • Hearing concerns from patients and family members and relaying them to appropriate personnel for quick resolution
  • Providing notary public services during regular business hours
  • Providing consultation on Advanced Directives (living will, power of attorney and directive for final healthcare)
  • Processing suggestions on improvements to make hospital visits more patient and family-friendly
  • Assisting with foreign language and sign language interpretation

Patient representatives can be reached weekdays between 8 a.m. and 4 p.m. at 706-299-5112. After-hours, please call 470-328-9815. 

Physician Referral

For a physician referral, call 1-866-900-4321.


The security office is on the main floor. Call 770-375-8506.

Shuttle Bus

Shuttle service is available to and from all Piedmont professional buildings and parking lots, courtesy of the Auxiliary of Piedmont Mountainside Hospital. Available Monday through Friday from 9 a.m. to 5 p.m. Call 770-639-6512.

Piedmont App

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