For COVID testing, make an appointment at an Urgent Care or QuickCare location or visit hhs.gov.
If you have a medical emergency, visit one of our Emergency Departments.
470-490-1000

Piedmont Cartersville Medical Center Visitor Information

Piedmont Cartersville is not a site for routine COVID-19 testing.

The Emergency Department is for those seeking examination or treatment for an emergency medical condition. If you need a routine COVID-19 test, find a location near you by entering your zip code at hhs.gov. Thank you.

Care Partner Policy (Updated March 15th, 2022)

Piedmont Cartersville will allow two Care Partners per day for non-COVID medical, surgical and ICU patients during the hours of 6:00am-9:00pm.

  • The visitors must remain the same for each 12-hour period (7am-7pm). Visitors are allowed to switch only once in a 24-hour period.
  • Visitors must be 16 years or older.
  • Visitors must enter and exit through the outpatient area located at the back of the hospital during the following times: Monday-Thursday 6:00am-9:00pm and Friday 6:00am-5:00 pm. Saturday and Sunday-use Emergency Room entrance.
  • Visitors will be screened for symptoms of acute respiratory illness in accordance with the Center for Disease Control and Prevention (CDC) guidelines before entering the facility.
    • Visitors with a positive screen will not be permitted to enter the facility.
    • Visitors with a negative screen will receive a colored armband which must be worn for the duration of their visit that day.

Emergency Services

At Piedmont Cartersville, two Care Partners will be allowed for non-COVID Emergency Department patients. The visitor must remain the same person/persons for the duration of the visit.


Perinatal Services

Women’s Services, surgical and procedural areas will continue to permit two Care Partners per patient. Labor & Delivery patients are allowed one support person (includes doulas) of the mother's choosing for the duration of the hospital stay. No substitutions are allowed.


Outpatient Testing

Surgical and procedural areas will continue to permit two Care Partners per patient.

Visitors must enter and exit the facility at the outpatient area located at the back of the hospital. The outpatient entrance is accessible between the hours of 6:00 am and 9:00 pm. If you must leave the facility, please make every effort to do so between these hours. The Emergency Department entrance is accessible after 9:00 pm.


Visitor Screening Guidelines and Requirements

All visitors will be required to:

  • Wear a facemask covering their mouth and nose at all times while inside the facility.
  • Perform frequent hand hygiene.
  • Remain in the patient’s room at all times unless asked to wait in another designated area.


Visitors/caregivers who do not comply with the above guidelines will be asked to the leave the facility.


Piedmont encourages the use of electronic devices to communicate with patients who are hospitalized. While we regret the inconvenience it may cause for some patients, safety is at the center of our organization and we believe these steps are necessary to create the safest environment at our hospital.

Virtual Visiting Resources


Infection control and prevention measures are always a priority at Piedmont Cartersville. Our Infection Control specialists and clinical leadership have a coordinated and comprehensive plan to handle infectious disease patients, adhering to the CDC’s recommendations and guidelines for prevention, surveillance and treatment.

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