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A man participates in a virtual visit with his doctor.

What you need to know about virtual visits

It’s true that seeing a doctor online is a little different from an office visit. But you’ll receive the same level of care you always get.

Not every doctor appointment can be done virtually, but you may be surprised at how many kinds of high-quality visits can happen from the safety and comfort of your home.

What kind of appointments work for virtual visits?

Many visit types translate easily to the screen. For example, you can almost always book virtual visits for:

  • Follow-up appointments
  • Medication refills
  • Results review (ex: lab tests)
  • Behavioral health (ex: depression, anxiety)
  • Change-of-care plan (ex: changing medications)

Many non-emergency sick visits can also be performed online. You can often get treatment without setting foot in an office by sharing your symptoms and health history with your doctor.

Doesn’t my doctor need to see and touch me?

Being honest about your symptoms and health history may provide all the information needed for a diagnosis.

Additionally, your healthcare tools at home allow you to share more information with your physician. For example, if you own a thermometer and blood pressure monitor, you may be asked to use them and report the results to the doctor.

How do I know if I need an in-person visit?

Some visits do require in-person care. For example, emergencies always require immediate, in-person treatment.

Milder illnesses may call for office visits or lab tests, but your physician will work with you to determine what’s necessary.

If you have non-emergency symptoms of flu, COVID-19 or other respiratory illnesses, booking a virtual visit helps you get the treatment you need while keeping others safe.

Need to make an appointment with a Piedmont physician? Save time, book online

 

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