Senior Executive Leadership

 

Kevin Brown, President and CEO - Piedmont Healthcare

Kevin Brown

President and CEO, Piedmont Healthcare

Since joining Piedmont Healthcare as president and chief executive officer in May 2013, Kevin Brown has established Piedmont as a leader in clinical and service quality.  Through an operating model that places the patient at the center of the organization’s decision-making, Piedmont has produced outcomes that rival some of the best in the country. Piedmont was recently recognized as Georgia’s safest hospital system. 

Brown has been an advocate of transparency – both in clinical and service quality – helping to educate consumers to make informed healthcare decisions. Piedmont was the second hospital system in the nation to publish unedited patient reviews on physician profiles. Piedmont also has taken steps to improve access to care by expanding service offerings in our communities, including a low-cost virtual care option available anywhere and anytime in the state of Georgia. Under his leadership, Piedmont’s Net Promoter Score has risen to 80, which compares favorably to some of the nation’s leading consumer brands.  

Since 2013, the Piedmont system has more than doubled in size, now serving over 2.5 million Georgians in more than 750 locations across the state. Among other offerings, the system now operates the largest urgent care and retail network in the state of Georgia. The system has also grown from five to 11 hospitals serving markets that represent 70 percent of the state’s population. During his tenure, net revenues have risen from $1.5 billion to a projected $4 billion for 2020.

Brown brought to Piedmont a culture of stewardship that is now ingrained into the daily operations.  As a result, the total cost of operating Piedmont, on a per unit basis, is now less than when he arrived in 2013.  Much of this cost reduction is attributed to dramatic improvements in quality, getting value out of scale, and the elimination of waste through process standardization and re-engineering.  

As a non-profit health system, Piedmont makes contributions to the communities it serves. In FY 2019, Piedmont’s total community benefit increased to nearly $275 million.

Prior to Piedmont, Brown served as chief executive officer for Swedish Health Services, a five-hospital healthcare system based in Seattle.

Among his Atlanta community involvements, Brown serves as a Director of the Buckhead Coalition, Metro Atlanta Chamber of Commerce, Georgia Alliance of Community Hospitals and the Holy Innocents Episcopal School.


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