Simplify the Way You Pay

Piedmont Healthcare gives you convenient, easy and secure access to pay your bill online.

Pay Bill

*If you are paying a bill for Piedmont Newton in Covington, GA visit the Piedmont Newton Bill Pay page.  If you have any questions regarding your Piedmont Newton bill, call 770-385-4101.
 

Have Questions?

Please contact the Customer Service and Patient Liability Department at 1-855-788-1212, Monday-Friday from 8:00 a.m. to 6:00 p.m. or e-mail directly to: assistance@piedmont.org or via mail: Piedmont Healthcare 2727 Paces Ferry Rd., Bldg 2-500, Atlanta, GA. 30339.
 

Financial Assistance  

Piedmont Healthcare understands that not all patients have the ability to pay their hospital bill because of their insurance status or a limited income, which is why we offer financial assistance and hardship assistance to qualifying patients.  The financial assistance program provides options to patients with no medical coverage and ensures that financial constraints are not a barrier to receiving medically necessary care. The hardship assistance program offers patients who are not eligible for financial assistance, underinsured, or experiencing financial hardship after all third-party payments the opportunity to request discounts on balances due to the hospital. Have questions about the two programs? Contact Piedmont Healthcare Customer Solution Center at 1-855-788-1212 or assistance@piedmont.org.  

 

Applying for Financial Assistance

When applying to any of our six locations: (Piedmont Atlanta, Piedmont Henry, Piedmont Mountainside, Piedmont Fayette, Piedmont Newnan, Piedmont Henry or  Piedmont Newton), please call 1-855-788-1212.


Collection Practices and Policies

Applicants approved for financial assistance will be exempt from all collection efforts related to outstanding accounts that fall within the eight (8) month approval time frame. PHC will not turn over any account approved for financial assistance to a collection agency or report it to a credit bureau. Normal collection efforts will be applied to account balances that fall outside of the eight (8) month approval time frame, as outlined by the PHC Billing and Collections policy. Please refer to that policy for further details.

PHC will not impose extraordinary collection efforts such as wage garnishment, liens on primary residence or other legal actions for any patient/guarantor, without first making reasonable efforts to determine whether that patient is eligible for financial assistance under this policy.