Patient & Visitor Information

Current Visitation Policy (effective 6/15/20 until further notice)

In light of COVID-19’s sustained community transmission of a serious infectious agent, visitation is restricted as follows:

  • One (1) visitor is permitted as follows:
    • One (1) person is permitted as a visitor for an Emergency Department patient’s visit.
    • One (1) person is permitted as a visitor for procedures, surgery, end-of-life, labor and delivery support, legal guardians and to accompany patients requiring assistance in navigating their visit for the inpatient and outpatient settings.
    • One (1) person will be approved as a visitor during a 24-hour period. Visitation hours vary among our hospitals. Use the links below to see each hospital's visitation hours. When needed, a patient can request to replace their approved visitor with one (1) other person, who will then be able to visit the patient for the next 24 hours.
    • Patients are encouraged to use electronic means of visitation such as video call applications on cell phone or tablets.
    • Minors are not allowed (Under 18)
    • No visitors will be allowed to enter the room of a COVID-19 confirmed case or a patient under investigation (PUI).
    • No visitors will be allowed in the room during aerosol producing procedures.
    • Any person who has an increased risk from chronic conditions or comorbidities are advised not to visit.
  • All approved visitors need to follow the safety guidelines:
    • All visitors must pass the health/quarantine screen. Any visitor who does not pass the health screen will be required to leave the facility.
    • All visitors should follow respiratory hygiene and cough etiquette precautions.
    • All visitors must wear a face mask at all times.
    • All visitors should limit their movement within facility to decrease interaction with staff and the public.
    • Visitors with exposure to known or suspected COVID-19 patient should be advised to report any signs or symptoms of acute illness to their healthcare provider for a period of at least 14 days after the last known exposure to the sick patient.
  • Additional restrictions for Piedmont Healthcare (PHC) ambulatory visits:
    • Approved visitors may accompany the patient in the patient’s treatment room and must wear a face mask; however, they can not be present in the patient’s room during aerosol producing procedures.
    • All other visitors must remain in the car outside of the waiting area.

All workforce screened prior to start of workday/assigned shift at entrance, or upon reporting to their work unit/department, via temperature or via signs/symptoms quarantine screen that may include a temperature check as needed.

 
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